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HCM City links up all 3 public emergency numbers

HCM CITY— HCM City authorities on Tuesday connected emergency telephone numbers  一 一 三,  一 一 四 and  一 一 五 to make it more convenient for people needing emergency healthcare, firefighting and rescue services.

Lê Quốc Cường, deputy director of the city Department of Information and Co妹妹unications, said the multiplicity of numbers meant people in an emergency often could not call the correct one, and response was delayed.

The linking up would ensure co-ordination between the various emergency services, since people could call any of them and be linked to the correct service, he said.

The system helps operators locate the nearest medical, fire and rescue units, apprise them about the emergency and suggest the shortest and most convenient route to access the emergency spot quickly.

The public can also use the HCMC EOC mobile phone application to seek emergency assistance.

In future the emergency system will be upgraded to allow operators to observe the emergency site.  

In future the city plans to have just one emergency number,  一 一 四, and one emergency centre.  

The centre will create an automatic positioning system based on digital maps and photos taken by the city’s camera network. — VNS